Frequently Asked Questions
Are LING products free of harmful ingredients?
- Yes, all of our products are formulated free of toxins, chemicals, and artificial fragrance.
Are LING products tested on animals?
- No, our products are never tested on animals! Our collection of products are cruelty-free.
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What is Route Package Protection?
- Route Package Protection can be added to any order. With Route Package Protection, your package is insured from loss, damage, and theft.
Can I use more than one discount code per purchase? My discount isn't working.
- We allow one discount code per order. You can save any unused codes for later purchases!
- If your item is already discounted, no additional discounts can be applied.
Can I cancel my order?
- Our fulfillment center works fast to get your orders out as soon as possible! Once orders are being processed, they cannot be cancelled or adjusted.
Can I return my order?
- You can view our return policy here
Still have unanswered questions? Our customer support team is here to assist! Please email our support team at firstname.lastname@example.org